Australian

Coming of Age in Asia

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2014 is slowing to drawing to a close, and with it a notable milestone in my career:-

2014 constitutes 18 years since I started working in the Asia-Pacific region; hence, the year I consider myself as coming of age in Asia.

If I’m completely honest, the start of my career in Asia was more of an accident than a plan. Having backpacked my way through South East Asia (SEA) in 1991, I had returned for a “brief” visit to see friends before moving on to live in Australia for a while. While there, I met a group of young lawyers who were looking to set up their own firm. They were full of vigour and had a zest for life I found infectious and, as luck would have it, it would be another 12 years (and several coup d’états) before I made it to the shores of Australia!

And so, in a reflective mood of nostalgia, I have decided to write down 10 things that remind me of those times to see how far, as a profession, we have progressed.

1. There was a financial crisis

I had hardly got my feet under the table when the Asian Financial Crisis (AFC) would hit in 1997.

What’s more, I was squarely in the epicentre of this crisis – later to be called the Tom Yum Goong effect (following the forced float of the Thai Baht) – and a whole bunch of lawyers in the region would find themselves retraining from being project finance, M&A and capital markets lawyers to bankruptcy and restructuring lawyers tout de suite.

The “internet” (pre-Google) was our new best friend and Chapter 11 was the new buzzword!

Not that I knew it then, but the AFC would play a major role in my career for many years to come.

(NB: I was later to arrive in Australia in 2007, a few months prior to the Global Financial Crisis (GFC))

2. International law firms were in expansion mode

International law firms operating in SEA in 1996 largely consisted of Baker & McKenzie and Freshfields. A number of others did have “best friend” status with local firms, but they had not made the move to hanging their own shingle on the door just yet. The operating strategy of the day was still “fly-in, fly-out” from Singapore or Hong Kong.

The considerable upswing in workout work following the AFC would fundamentally change this approach and it would not be long before Allen & Overy, Clifford Chance and Linklaters would all have local operations. Norton Rose would follow later. Coudert Brothers and White & Case would also operate locally (Coudert Brothers on the back of Freshfields closing down its operations).

Unlike later expansions undertaken by these firms however, all flew-in international partners (a number, including Linklaters, would later reduce or eliminate their “international partners” from on the ground in SEA for a “local partner” strategic approach), and all cited “assisting global clients locally” as the rationale for opening locally.

(NB: It is worth noting that a number of international law firms would continue to offer services in Indonesia and the Philippines on a “fly-in, fly-out” basis).

3. India and China were the future

Everyone you ran into in those days talked about the future being India and/or China (it would be some time before I would hear of the acronym “BRIC”, but accept it may have been in use then). The only problem at the time was that (a) India’s market was regulated, and (b) China’s market was very embolic – in those days, not too long after Mao, it was extremely difficult to find a mainland Chinese qualified lawyer who spoke English. Add to that the restrictions in place on mainland qualified lawyers and foreign firms acting on the ground in mainland China, and it was rare to find an international firm who had such an offering.

As would transpire, our approach to India would arguably prove to be the blueprint to the “sector” approach that would become all the rage in years to come. In India’s case, practices were set up in Singapore and Dubai (for proximity purposes) with “India desks” in London, Hong Kong and New York (at that time, most capital raisings being undertaken by India companies were NY-based 144a deals and if I was to be paid a $1 for every time I heard a NY qualified lawyer complain about direct flights between HK and Mumbai I would never have to work again!). The notable thing about these Indian practices? – they included capital markets, corporate and commercial, and finance lawyers sitting together in the same space.

18 years later and India and China are still the future. Meanwhile, a generation of lawyers have passed through the system.

4. Fee pressure was immense

Fee pressure was immense following the AFC – period!

99 per cent of the work assigned to lawyers went out on a competitive tender basis and, in many cases, firms would tender to do the work on a loss leading basis. Often the reason cited for this was “to keep our lawyers busy”.

Needless to say, those firms who didn’t smarten up to the tendering process and how to price work profitably were pretty quickly destined not to hang around.

(NB: so prevalent was competitive bidding at the time, that I heard of one occasion – unverified – where a firm ended up bidding against itself.)

5. Alternative fee arrangement (AFAs) were the rage!

The first AFA I ever saw was an agreement to do the legal work on an IPO in exchange for shares in the listing company (a practice that would later be prohibited by the regulators). I would soon see a “success fee” arrangement for a competitive bid of bankrupt assets and more “fixed fees” for loan workouts and debt repayment applications than you can poke a stick at.

All of these pre-dated the GFC in 2008.

So when I say to people there is absolutely nothing new with AFAs, I mean I can actually cite examples dating back to 1997 where we used alternatives to the hourly rate on a daily, if not hourly (pun intended), basis.

(NB: a firm I worked with had an annual retainer for a client in place in 1998)

6. Technology

Anyone remember the Y2K bug?

Oh what fun we had with that one! I don’t think I ever did work out how much we must have spent making sure we didn’t lose all of our clients’ records overnight. In a day when most of our computers weren’t even networked, technology was something we thought about constantly.

7. Outsourcing

A debate was taking place in the business at the time as to whether or not support services should be outsourced and lawyers should “concentrate on lawyering”.

At least one firm I know went down this path and outsourced its accounting and secretarial services (and later, marketing would also be outsourced). That firm is still operating on that basis to this day.

Another firm I know spun off its support services function into a limited liability company and then charged back the support services to the firm on an “as needs basis”. Unlike the previous example, this practice became too contentious and, as far as I am aware, the support service was brought back into the mainfold of the firm (but it is worth noting that a number of in-house legal teams would operate on very similar structures down the road).

8. Support services became its own business

Prior to 2000, most lawyers I knew did their own marketing, wrote their own tenders and were in charge of their own knowledge management and client updates.

A significant increase in global panel tendering for financial institutions and corporates, together with project based pitching, changed this approach. Add into the equation the rise of corporate events and directory listings (at that time, Martindale Hubble was the only real regional directory listing but Chambers and APL500 were just about to take off) meant a business case could now be put forward for specific support services.

Likewise, the need for precedent documents to help keep costs down when pricing for work, as well corporate intelligence on clients (used in things such as client meetings and tenders), client legal updates, and more general information management saw the development of the “professional support lawyer” / knowledge management role.

In sum, between 1998 and 2005, in my part of the world, support services rapidly became a business in its own right. Which is probably just as well for me.

9. Relationships trumped all

The relationship between a lawyer and their client trumped all – and it was as simple as that.

There was no such thing as “commercial” and “legal” conflicts, because there was a complete understanding that you would never act against the interests of your client. This was ingrained culturally. In times that pre-dated key account management, global account management, etc. lawyers knew everything about their client. They spoke with the client frequently and often met informally.

There were, however, two prevailing problems with this approach: (1) many client relationships were not that profitable and (2) we hadn’t yet worked that out yet!

This would change with time, and while I would argue that relationships still trump all in Asia, the level of sophistication surrounding the profitability of a relationship has improved significantly since those days.

10. It was fun!

Last, but not least, we had a lot of fun!

Yes, we worked long hours. But, we were young. And, we grew up together. Many of us went to each other’s weddings. We celebrated each other’s children being born. And we went to significant other events in each other’s lives.

(p.s., in days before the Asian Financial Crisis there was a restaurant in the old Stock Exchange of Thailand (SET) building on Wireless Road that would set its lunchtime buffet price according to the [lunchtime] closing bell. It occurred to me when writing this post that it’s probably only now, 18 years later, that they would be able to get away with doing that again – if they still existed)

Foreign exchange woes hurt Australian arm of K&L Gates

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Back in March 2013 I wrote a blog post on how foreign currency fluctuations were likely going to hurt international law firms with a presence in Australia, over the following 12-18 months, unless the firms hedged against this exposure.

Not wishing to be one who says “told you so”, but a report in today’s Australian newspaper (‘Exchange movements take their toll on global law firm K & L Gates‘ [subscription required to read whole article]) affords me the luxury of being able to say exactly that.

According to the article,

“[K&L Gates] global revenue increased by 9.3 per cent last year due to the merger with Australia’s Middletons…”

but,

“…things would have been much better had the US dollar not appreciated by 6.8 per cent relative to the Australian dollar…”

As the Australian sets out, it is largely thanks to the extraordinary level of financial transparency on the part of K&L Gates that we are able to ascertain the effect that currency fluctuations have had on the firm, and the firm should be highly commended for this.

That said, it is highly unlikely that K&L Gates will be the only international law firm with a presence in Australia that will be affected by this. Even firms who have to report in British Pounds or Euros, as opposed to US dollars, will likely have felt this effect on their balance sheets. The only real question is the level of effect it has had.

And the warning I put out there to the Australian partners of international firms largely remains in tact:

in order to keep your fellow partners happy in London, New York or Chicago, your Australian-based revenue will need to increase by approximately 10 to 20 per cent over the next 12 months for you just to standstill.

So before you agree to any increased revenue target budget, keep in mind the compound effect foreign currency movement are likely to have on your commitment.

Alternatively, you could get a commitment from your offshore partners that they refer work into you on which you can charge offshore currency rates – say US dollars; in which case, you could get away with working about 10 per cent less over the next 12 months.

And who said being a law firm partner was easy!

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A word on the inter-generational issues going on at law firms

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When I was growing up, my Grandmother used to tell me that my generation (‘X‘) had never had it so good. Not that we were lazy mind, but that we didn’t have the work ethic of her generation. When I complained one day to my Mother about this treatment she told me that I misunderstood: my Grandmother wasn’t complaining about my slack arse nature, conversely she was pleased that my life was easier than hers had been – she now felt she had succeed in life. I said that I still didn’t understand and my mother told me that she doubted I would until the day I had children of my own. And while I still don’t have children, I do understand this deep need to try and make sure the life of generations to come will be easier than mine and that of my Mother’s (‘Baby Boomers‘).

So it was with interest that I read the recent post on the Australian Lawyer website by NSW Young Lawyers president Thomas Spohr – ‘A dangerous game: How older lawyers diminish their Gen Y colleagues‘ –  and the subsequent response by Ken Shepherd, the principal of Shepherd Legal – ‘A dangerous game: A matter of perspective‘.

Both posts are entertaining and raise serious issues and are well worth the reading time. Underlying them both though is a feeling that I’ve had this discussion somewhere before.

Now if you want to read an excellent post on how disenfranchised Millennials (or Gen Y) lawyers must be feeling as they enter the workforce, then you don’t need to go past a post written by Michelle Silverthorn on 17 July 2014 entitled – “My Generation” – which I now consider to be the final word on this issue.

In her post, under the paragraph titled ‘Reframe The Discussion’, Michelle writes:

“I’m often told that Millennial lawyers lack commitment to their employer, that we start looking for another job five minutes after starting a new one. That’s a fair criticism, but look at it from a different angle. Assume that, on average, the youngest Millennial lawyer completed law school at 26. That means that, on average, the youngest Millennial lawyer started practicing in 2007. The majority will be starting their practice in 2014 and later. This entire generation of attorneys will therefore have started working in an utter paradigm shift in the legal market [post 2007]…”

Wow! – given that Australia has a 5 year undergraduate Bachelor of Laws (LL.B.) program, that equates to an entire generation (Millennials/Y) of new lawyers in #Auslaw for whom the #NewNormal has been nothing but ‘normal’.

Further, in Australia that’s an entire generation of lawyers who have never experienced a recession but who have operated – in a professional capacity – under circumstances never experienced in living memory.

Quite simply – that’s powerful. And to my shame, I had never even looked at it like this before.

So when Michelle then goes to say:

This entire generation of attorneys will therefore have started working in an utter paradigm shift in the legal market, where traditions have been upended, expectations have proven false, debt seems overwhelming, and jobs simply aren’t there. Not to mention the whirlwind of layoffs, stalled promotions and hiring freezes that started in 2009 and continue today. In other words, when you ask why Millennial lawyers won’t stay committed to an organization, ask yourself what in the past seven years has demonstrated that an organization will stay committed to them?

it makes me realise two things:

First, Michelle is wise beyond her years.

Second, my generation has failed in our duty to the next generation. We haven’t made life any easier for them – desite our bitching and moaning to the contrary – and the only question that now remains is whether or not there is enough time left to fix the problem and restore the equilibrium?

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Which ‘top’ Australian law firms are struggling to enter Asia?

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The headline of the lead-off item in Friday’s (8/8/2014) Global Legal Post was:

Top Australian firms struggle to enter Asia

Pretty strong stuff, made all the more so by the first line of the post, which reads:

“BigLaw Australia has been ‘bitterly disappointed’ at its limited success in entering Asian markets, according to business consultant Dr George Beaton.”

The post left me wondering:

  • which ‘top’ Australian law firms are they referring to?, and
  • is it fair to say that “BigLaw Australia” has been ‘bitterly disappointed’ at its limited success in entering the Asian markets?

So, over the weekend I decided to take a look at this more closely. And, for the purposes of the remainder of this post I have limited my research to:

  • independent ‘Australian’ law firms (i.e., not international firms with an Australian presence),
  • with a presence on the ground in Asia (i.e., not looking at firms’ informal or formal referral arrangements – such as Advoc Asia, Lex Mundi or PRAC, which will likely be the subject of a future post).

Also, in undertaking this I have used the most recent ‘Top 10 Independent Australian Law Firms by Revenue’ list I could find – in this case, complied by the excellent Yun Kriegler (aka @TheLawyerAsia) in her 30 June 2014 analysts post for The LawyerAustralia: medium pace’.

So, here goes:

Top 10 Independent Australian Law Firm by revenue

Offices in Asia

1. Clayton Utz* None
2. Allens** Beijing, Hanoi, Ho Chi Minh City, Hong Kong, Jakarta, Port Moresby, Singapore, Ulaanbaatar
3. Minter Ellison*** Beijing, Hong Kong, Shanghai, Ulaanbaatar
4. Corrs Chambers Westgarth None
5. Gadens Singapore, Port Moresby
6. Gilbert & Tobin None
7. HWL Ebsworth None
8. Maddocks None
9. Sparke Helmore None
10. McCullough Robertson None

* Clayton Utz hit the headlines earlier this year for scratching it’s HK association with Haley & Co. but I’m not sure this one incident is enough to warrant a headline like that above.

** Given Allens tie-up with Linklaters, it’s questionable how ‘independent’ the firm remains.

*** as far as I can see, Minter Ellison’s Asian offices are not financial integrated with the Australian operations.

——-

So,

  • 7 out of the Top 10 Independent Australian Law Firms by revenue have no on the ground presence in Asia at all,
  • for 2 out of the 3 that do have on the ground presence in Asia, it is questionable how financially linked their Asian offices are to the Australian operations, and
  • out of the 7 that currently have no on the ground presence, only Clayton Utz looks like it has attempted to create any on the ground presence in the past few years.

Which essentially leaves Gadens, listed at #5 on the list, as the only independent Australian law firm with any on the ground representation in mainland Asia itself (Singapore, where it doesn’t appear to have a local Qualifying Foreign Law Practice (QFLP) licence).

Overall then I think it is fair to say that that top Australian laws firms have not struggled to enter Asia – because they are simply not there in the first place and many of them have not even made an attempt to be there!

Is it also fair to say then that:

“BigLaw Australia has been ‘bitterly disappointed’ at its limited success in entering Asian markets”?

I’m not sure, because when you look at the published strategy of leading independent Australian law firms there appears to be three different approaches being adopted:

  • First, firms who are aligning with referral groups, such as Lex Mundi mentioned above,
  • Second, firms who are working off informal referral arrangements with firms operating in the Region, and
  • Third, firms who have decided to stay 100% Australian and are not looking at Asia in any great way for future development.

And so the honest answer is that this will take further analysis.

Now, if we were looking at how happy global firms with an Australian presence were with their Asian operations, then this would be a completely different post!

RWS_01

‘Mark Brandon: UK law is focusing too much on the wrong things’ – A response from Australasia

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Over the last weekend I (@RWS_01) got into a tweet exchange with the author of a recent good analysis post on the thelawyer.com – ‘UK law is focusing too much on the wrong things‘ – Mark Brandon (@MotiveLegal). As part of the exchange, I promised Mark a response to his article.

First off, as it has been some time since I worked directly in UK law, my reply to Mark’s post should be read from an Australasian perspective.

Second, in my reply I have used the same numbering and headings as Mark used in his original post.

So, here goes.

1. The mega-consolidators will struggle

I partially agree with Mark on this one.

If, as I think Mark suggests, law firms are merging simply to ‘purchase’ market share, then I generally agree with him. Likewise, if by ‘conglomerate’, Mark means ‘full service’, then I would also agree.

However, as someone who lives and works in an environment (#Auslaw) where there are roughly:

  • 30 law firms,
  • who earn in excess of A$50 million per year in revenue,
  • with a population of approximately 23 million people,

then I have to say that the trend of consolidation seen in the sector over the past two to three years here will, and needs to, continue.

Will some of these mergers/consolidations result in regional (Asia-wide) mega-firms? Yes, I believe they will [and indeed, with the likes of King & Wood Mallesons, have].

Will these firms struggle? Some yes (most likely those who, as Mark suggests, have consolidated solely to purchase market share), but those who have the right strategy and culture in place, ie where the consolidation is done in consultation with clients, resulting in a more efficient and better service to the client – rather than solely for the financial benefit of the partners of the firms involved, will likely thrive.

Finally, I have to say that I disagree with Mark’s comment that:

“When it comes to law firms, there is such a thing as ‘too big’.”

2. Vereins are over (more…)

5 steps to take when your client becomes your biggest competitor

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One of the more interesting take-outs from an article (‘The Rise of in-house counsel: What does this mean for law firms?‘) published on the Australasian Lawyer website today – on the rise of in-house counsel numbers in #Auslaw – is the following comment by Katherine Sampson – managing director of Mahlab Recruitment:

“It’s not necessarily that they’re [in-house] going to a competitor firm, but they are going in house…”

To me this statement rings alarm bells and reads:

“your client has just become your biggest competitor!”

So, what steps should you be taking when your client has also just become your biggest competitor for that work?

Here are 5 things you should be putting in place immediately:

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Demand for legal services in Australia is flat – so what can I do about it?

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Yesterday’s [4 July 2014] Australian newspaper Legal Affairs section published an article – “Top-tier firms axe hundreds of jobs” (subscription required if you wish to read the full article) – that opened with the following paragraph:

THE nation’s biggest law firms are in the midst of an employment shake-out with hundreds of jobs disappearing as the firms slash costs in the face of flat demand and intense competition.

The point of this post is not to opine on whether or not demand for legal services in Australia is truly flat, nor whether indeed demand among, so-called, ‘top-tier’ firms is intense, which I’ll leave for another day, but rather to comment on whether or not such flat demand, and indeed intense competition, should lead to the loss of hundred of jobs.

First off, anyone who has a memory even slightly longer than a gold fish, will recall that most (if not all) international firms (of whom most make up this so-called ‘top-tier’ level here in Australia) who entered the Australian market post the GFC cited “flat demand” in their domestic jurisdictions, and the need to grow revenue from other jurisdictions, as a strategic reason for doing such.

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Leverage and the 10-20-30-40 Rule

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Today’s Australian Financial Review Legal Affairs section has an interested article – ‘Junior lawyers bring in the money‘ – reporting what we all already essentially know: that law firms make their money from their junior lawyers.

What spiked my interest in the article was despite reporting the fact that “the conventional profit-driven pyramid model is still the dominant method adopted by most of Australia’s top-tier law firms” the percentages where the work is done has changed over time.

Early in my career we followed what was known as the 10-20-30-40 Rule, whereby [roughly]:

  • 10% of a matter’s work was done at partner level,
  • 20% of a matter’s work was done at senior associate level (there was no special counsel level in those days, but they would be included today),
  • 30% of a matter’s work was done at associate and senior lawyer level (in times when there was a difference between an ‘associate’ and ‘lawyer’), and
  • 40% of a matter’s work was done by the junior lawyers / trainees / graduates / paralegals (i.e., everyone else).

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