We have seen a rise in the use of contractors in more senior legal practitioner roles in recent years. This has been supported by firms moving to introduce their own contract legal businesses to manage fluctuations in workflow.”
Marc Totaro – National Manager, Professional Services Business & Private Banking; Commonwealth Bank of Australia
Earlier this month the Commonwealth Bank published the 2019 edition of its Legal Market Pulse. While the Report relates specifically to law firms and the legal industry in Australia, it contains a number of take-outs and trends that I believe can be applied more broadly across the global industry that is ‘legal services’.
One of these, as the quote from Marc Totaro above indicates, is the documented rise in the Report in the use of contractors within law firms themselves.
Until recently I had not seen much traction with suppliers of legally qualified contractors cracking the private practice market. Don’t get me wrong, I knew who Crowd & Co were and I had read about the arrangement between Lawyers on Demand and DLA Piper. But the actual use of contractors to back-stop in private practice hadn’t really registered with me. Part of the reason for my scepticism here had been centred around the issue of:
Why would law firms with relatively poor utilisation rates want or need the use of contractors?
My thinking here changed though following a conversation I had with Katherine Thomas, CEO of Free Range Lawyers and ex-Vario (Pinsent Masons). Katherine assured me – and convinced me – that the tide was changing and that law firms were now making use of access to highly skilled contractors for both locums and projects as part of their core HR strategy. And when I got to thinking about it a little more I realised that poor utilisation rates would actually be a really good reason why you would want to have access to contractors at it would give you greater flexibility in managing your teams’ resourcing.
In any event, the Commbank Report would appear to provide anecdotal evidence to Katherine’s views in that law firms are indeed making greater use of contractors. What’s probably more encouraging – from Katherine’s financial point of view – though is the fact that biggest area of year-on-year increase in usage is at the Senior Associate/Senior Lawyer (4+ years) level.
And in my view, the contractor trend is probably one of the biggest insights to come out of this Report – although others are writing a lot more around others things contain in the Report so make sure you read it!
Now if only I had been smart enough to read that market trend!
As always though, interested in your thoughts/views/feedback.