Death of the billable hour is nigh – really?

The billable hour has received a large number of death notices following the recent publication of Georgetown Law’s Centre for the Study of the Legal Profession and Peer Monitor’s ‘2017 Report on the State of the Legal Market‘.

The particular section of the Report that’s generating this excitement is this:

Death of Traditional Billable Hour Pricing. One of the most potentially significant, though rarely acknowledged, changes of the past decade has been the effective death of the traditional billable hour pricing model in most law firms. This isn’t to suggest that most firms have done away with billing based  on hours worked; indeed the majority of matters at most firms are still billed on an “hourly basis.” But  focus on that fact alone misses a fundamental shift that has occurred in the market. This change has been overlooked principally because of a definitional problem. In much of the writing on this subject, the focus has been on so-called alternative fee arrangements or “AFAs,” pricing strategies  that are based on fixed-price or cost-plus models that make no reference to billable hours in the calculation of fees. Since other pricing models typically incorporate some reference to billable hours, it has often been assumed that only AFAs are genuine non billable hour alternatives and every other approach is simply business as usual. That conclusion, however, overlooks a major shift that has occurred over the past decade: the widespread client insistence on budgets (with caps) for both transactional and litigation matters.

I’m not overly sure how they set caps in the US, but here in Australia I can say two things:- (1) we try very hard not to use caps as they are a lose-lose, and (2) where we have to set caps (and don’t get these confused with estimates), we go high – very high – because we know we are taking all the risk and none of the benefit!

Nope, caps are not, nor will they ever be, the death of the billable hour. Conversely, they are the life-support keeping the billable hour alive.

But, if you read the Report you will find evidence of a trend that shows you that the billable hour’s days have to be numbered, as seen in the following two charts:

realisation

The first, a 10 year chart evidencing the death spiral of realization rates against largely arbitrary “standard rates” – whatever they are these days (fairly meaningless really).

profit margin.jpg

The second, a 10 year look at profit margin stagnation (anyone else getting the feeling its said with some kind of contempt?) at roughly 38%.

So what story does this tell me and why do I think this has more to say in the death of the billable hour than any capped rate will?

Well, first off, you can only maintain a stagnant profit margin of 38% in a market with freefalling realization rates if (a) you increase rates by 10% or more per year but then discount on those ‘standard’ rates – and as I posted recently, that strategy cannot last forever, or (b) you cut costs to the bones.

Either way, if  you want to continue any kind of continuing profit margin in the high 30%s – and I’d be surprised if you could find me an equity partner who doesn’t!, then you going to need to think about changing the way you charge for the work you do.

It really is that simple. And that’s the real reason why this Report tells me the death of the billable hour is nigh.

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2 comments

  1. Richard thank you for your post.I agree with what you state.

    It has been interesting reading all the observations & commentaries on the Georgetown/Thompson-Reuters Report 2017 Report on the State of the Legal Market (US) especially in regard to death of the billable hour.To quote Mark Twain “the report of my death was an exaggeration”. Regrettably I have to agree with you that such is the case with the billable hour-at least so far as Australia is concerned.

    It is certainly sick and dying but is far from dead, being propped up by any number of those with vested interests ( http://www.chisconsult.com/ready-reckoner-table-of-advocates-for-the-retention-of-timesheets/) helped of course by the evolutionary rather than revolutionary pace of change as befits a risk averse legal profession.

    I certainly hope to live long enough to see its total demise but that will not happen until there is a paradigm shift in Oldlaw’s business model which operates leveraging people x time x hourly rate. While there remain the misguided that maintain that time is both a real and the major cost to a law firm and then proceed to measure and reward time in 6 minute increments above all else, the billable hour-either naked or in drag (capped fees being merely one example of billable hour in drag)-will linger for far, far longer than it should.

    All logic suggests it should be dead by now with the profession having experienced in excess of a decade of serious increasing dissatisfaction as well as access to genuine alternatives to time based billing. The legal profession cannot say it was not warned nor that there is no alternative.Lawyers (and other professionals) around the world have found better ways to run their practices rather than on the “we sell time” methodology and they, their clients and the profession is all the better for it.

    Get rid of your timesheets and of course it follows that you just cannot bill by time.

    Eventually the late majority and the laggards (those that survive) will catch on but by then the innovators and early adopters will have moved to another paradigm.

    Liked by 1 person

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